When it comes to building your business, having a great product or solution isn't enough. You need customers. Watch this video to learn more... …
Keep Your Customers Coming Back for More
We come to the end of "Love Your Customer" month. Each week we've covered things you can do to build your business by putting your customers first. Today, we wrap up with a focus on long-term …
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How to Build Trust and Wow Your Customers: The Easy Way
This month, we're exploring ways to love your customer. We've already discussed two methods, honest respect and extreme value. Today we talk about the importance of customer service. The …
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Xtreme Value: How Much Is Enough?
This month we're talking about ways you can win your customer's heart — and build your business at the same time. Last week's article was about respecting your customers. If you missed it, you can …
Customer Satisfaction: Without Them, You’re Out of Business
Want to grow your business? Make February your unofficial "Love Your Customer" month. To that end, this month I'll be writing about four things you can and should do to win your customer's heart. The …
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Your Marketing Plan Made Easy
This month, I've detailed a simple process for developing your marketing strategy for the year. The process begins with a high-level overview and continues with a selection of the channels you'll use …
